Terms of Service
Last updated June 2026
These terms govern your use of DM360. By using the platform you agree to them.
Your account
You are responsible for the accuracy of information you provide, for activity under your account, and for keeping your credentials secure. You must have authority to act for the organisation you represent.
Acceptable use
Do not misuse the service, attempt to access data belonging to other organisations, interfere with its operation, or use it unlawfully. Access between organisations is governed by the permissions you grant.
Your data
You retain ownership of the project and organisation data you enter. You grant us the rights needed to host and operate the service for you. You are responsible for the lawfulness of the data you upload.
Our intellectual property
The platform — including its software, design, workflows, calculation engines, templates, documentation and branding — is owned by us and protected by copyright and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use it for your organisation’s own property development activity while you hold a subscription. You must not copy, modify, reverse engineer, decompile or scrape the platform; access it to build, train or improve a competing product; resell or sublicense access; or remove proprietary notices. If you give us feedback or suggestions, we may use them to improve the platform without obligation to you.
Aggregated and anonymised data
Where you opt in, we may derive aggregated, anonymised statistics from project data (for example, cost benchmarks per square metre by cost code) to power cross-project features. Anonymised aggregates never identify you, your organisation, your projects or your counterparties, and they cannot be traced back to any of them. These aggregates and the insights derived from them are our intellectual property.
Confidentiality
Each party must keep the other’s confidential information confidential and use it only as needed to provide or use the service. Your project data is your confidential information. Our non-public product, security and pricing information is ours.
Subscriptions, fees and ending the service
Fees are charged per project per month as published on our pricing page or agreed in your order, exclusive of GST, and are payable in advance. We may suspend access for non-payment after reasonable notice. Either party may end a subscription in accordance with its term; on termination you may export your data for 30 days, after which we may delete it in line with our retention practices.
Not financial or legal advice
The platform provides software tools and indicative calculations (for example, feasibility, underwriting and cost estimates). These are not financial, legal, valuation or credit advice, and the platform is not a credit provider. Funding is arranged directly between the parties.
Availability and liability
The service is provided on an "as is" basis. To the extent permitted by law, we exclude implied warranties and limit our liability for indirect or consequential loss. Nothing in these terms excludes rights that cannot lawfully be excluded, including under the Australian Consumer Law.
Governing law
These terms are governed by the laws of New South Wales, Australia.